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Frequently Asked Questions (FAQ)

The Frequently Asked Questions section covers all you need to know to start playing at Slots Village.

Getting Started

In this section you will find more information on how to register or log in, how to play slots games, how to retrieve bonuses, how to play for free, how to navigate account details and the referral section of your account.

Why Slots Village?

Slots Village offers the best online slots platform that brings together everything players need and desire for playing online slots. Since we started in 2005, we’ve been dedicated to making sure that you get the best slots experience. All this has been achieved through the high quality of our services. At Slots Village, you will find top-level professionalism and the best entertainment, so don’t hesitate to join us.

How do I register?

To get started at Slots Village, just follow these easy steps to register:

1.    Click the Free Sign-Up button on the home page.
2.    In the pop-up box, enter the following information: 
              - First Name
             - Last Name
             - Email Address
             - Player Screen Name
             - Password
4.    Click the Sign Me Up button!
Remember that once you click this button, you agree with our Terms and Conditions and confirm you are over 18. 5.    You will receive a confirmation email that includes a link to activate your account. Once you’ve done that, you’re ready to play!

How Do I Log In?

To get logged in to your Slots Village account:

1.    Click on Login on the home page.
2.    Enter your nickname.
3.    Enter your password in the password field.
4.    Click the Log In button.

You will be redirected to the Games page and you can start playing at any time.

How to claim the Welcome (Sign-Up) Bonus

Slots Village greets you with an incredible Sign-Up Bonus worth $25 Free!

New players will also be rewarded with a welcome deposit offer: 500% bonus on the first five deposits. In order to benefit from this special Welcome Bonus, all you need to do is to create an account on Slots Village.

Can I play at Slots Village for free?

Yes, you can. We offer a $25 Sign-Up Bonus for you to get a taste of our online slots games! So don’t hesitate and try them out as we speak.

How to play slots games

Playing online slots is easy! Just follow these few steps. If you encounter any difficulties, feel free to contact us for further assistance.

Log in to your account by entering nickname and password.

• Our games are laid out in a grid design. Filter through games by type or search by scrolling down the home page.

• You can either start playing games straight from the home page or click on the game title to view a full game description.

• The game page provides a quick snap shot of the game and features player reviews, screen shots and more.

• You can access all games on Slots Village using your main account balance.

• At the start of each game you will be shown your balance.

• A popup window will appear when you click “Play Now”.

How to update account details

To update your account details you must be logged in your Slots Village Account. Once you are logged in, please follow these steps:

• Click on the Avatar icon on the main page that will take you to your Profile page;

• On the Profile page you can update all the information related to your Account.

How to refer a friend

Refer your friends to Slots Village and you will earn 25% of their deposits! This means you will get 25c free for every $1 your friend deposits. There is no limit as to how many people you can refer.

To enter the referral program, just follow these steps:

• Click on the Refer a Friend button on the bottom of the page.

• Choose the way you want your friend(s) to receive invite notifications to play at Slots Village.

• Your friend(s) will be notified that you have invited them to play at Slots Village. Wait for your friend(s) to sign up on Slots Village.

• Once your friend(s) register(s) and deposit(s) at Slots Village, you will receive a 25% bonus for the next 120 days.

Chat

Here you will find all the information you need related to our chat support.

How to use our Help Center

In order to access our Help Center, all you have to do is click on the Help button on the main page, situated on the right side of the screen.

As you click on it, you will be redirected to the Help Center where you have the following options:

• You can chat to one of our Customer Support operators about any issues you may encounter.

• You can visit the FAQ sections to find more about how to get ahead on Slots Village.

• You can contact our Customer Service for any questions, concerns or comments. Contact us directly by email or telephone, or send us your details and we will callback.

Deposits & Payouts

Depositing and withdrawing funds to and from your account is easy at Slots Village. Read the sections below to get familiar with the process.

How to make a deposit

Once you are logged in, simply click on your Avatar image. You will find the Cashier section which allows you to select your preferred Deposit Method.

How to play for real money

If you wish to play on Slots Village for real money, you must first register at Slots Village and deposit funds. Please take into consideration that deposits must be processed and approved before members can play for real money.

How to request a payout

Players may withdraw money from their account when their payouts are eligible under the Slots Village payout regulations. Please read our rules and regulations about payouts and the various payment methods.

How to make Bonus Money Withdrawals

Prior to requesting a payout, please read our Free Bonus Rules to be sure that your request will be successful.